You can choose from a variety of shipping options. Shipping costs are based on the dollar amount of your order and the shipping method you choose. Check the table for details.

Rates may change

We currently ship to street addresses, P.O. boxes within the 50 United States and all U.S. Territories, and to APO/FPO U.S. Military addresses. Packages sent to military addresses may be delayed by military mail handling. Packages over 20 pounds may require additional shipping time.

For international shipments you may use our Secure International Order Form or you can call us toll-free at (877) 878-7873 or dial us direct at (541) 664-1942 to place your order. Shipping costs and delivery times will vary country to country.

Delivery times may be longer for items that require ground only shipping.

3-day, 2-day or overnight order processing

• Orders received before 2:00 P.M. Eastern Time Monday through Friday will be processed the same day. Orders received after 2:00 P.M. Eastern Time will be processed the next day. Orders received after 2:00 P.M. Eastern Time Friday, or orders placed on Saturday, or on Sunday will be processed on Monday.
• Our transportation partners do not process orders on the weekend. Therefore, if you place an order after 2:00 P.M. Eastern Time on Friday, you may experience a delay between your order shipped and the actual shipment of your order.

Weekend delivery
Overnight, 2-day, 3-day and ground shipped packages can be delivered on Saturdays through USPS only. We don't deliver on Sunday.

Alaska and Hawaii
Shipping to Alaska and Hawaii may require an additional one to two days.

Occasionally, you'll see the words "Temporarily Out of Stock" with a product description. This means the item is in production and it is unavailable for immediate shipment. You can still order the item. Our shipping time for out of stock items is 7 to 14 days.

If you place an order containing both in stock and out of stock items, we'll immediately process and ship the in stock items. We will send the out of stock items separately when they are available using standard ground shipping, we will not charge you any shipping cost for this second shipment. If you have provided an email address we will notify you when your out of stock items have shipped.

Occasionally an item's status will change to "Temporarily Out of Stock" after you place your order, but before we process it. In this case, it will still take 7 to 14 days to ship the item, but there will be no extra shipping charge.

We currently ship to U.S. territories without restrictions. We also ship to APO/FPO U.S. military addresses (military mail handling may cause delays). Items that require ground-only shipping cannot be delivered to APO/FPO addresses.

We are able to ship products worldwide. You may pay by credit card online or you may send us a check, money order or cashiers check in U.S. funds in advance. You may use our Secure International Order Form or you can call or email us with your order to obtain the exact shipping rates to your country. Shipping to a destination that requires a customs declaration will result in your packing slip identifying the package contents to be included on the customs label.

Depending on where you live, ground-only shipping may affect the delivery time from our distribution center in Medford, Oregon to your shipping address. If you live within the Pacific time zone, you may not notice any delay in delivery time. In Eastern and Midwestern states, however, shipping may take longer, from five to eight days. The color-coded map shown below gives estimated shipping times for ground-shipped orders in the continental United States.

Within 30 days of receiving your order, you may return all or part of it for a refund of the merchandise cost (less shipping). When returning products please include all open and/or empty bottles you want refunded or credited.

Before you return an item, please send a note to our Customer Service Department with the title, "Return Authorization", by using our Contact Us Form. In your message, include your invoice number and the reason you want to return the item (you may want to choose from one of the following):

• Damage
• Incorrect item shipped
• Dissatisfaction (please explain)
• Other (please explain)

A Customer Service Representative will reply to your message and, if necessary, send you shipping instructions for returning the item(s).

PLEASE NOTE: If you refuse a shipment or it is unable to be delivered to the address you provided and the shipper is forced to return it to VitaPurity you will be refunded the cost of the items purchased less shipping charges both ways. Additionally, a 15% restocking fee will be deducted from your refund. The restocking fee DOES NOT apply to Authorized Returns.